In times of crisis, leadership matters more than ever. It’s during challenging times that people look to higher authorities for stability, reassurance, and guidance. Whether it’s a CEO of a company or an official within government, leaders across the world are being tested during COVID-19.
Forbes recently shared an article highlighting how some leaders across various companies are responding to the global pandemic. Read on for some insights.
1. David Heath, Founder, Bombas
“We originally founded Bombas to help support those experiencing homelessness by providing needed items and advocating for them. During the COVID-19 pandemic, we remain committed to helping these individuals who are at the greatest risk, through product donations, redistribution efforts for protective items, virtual volunteer opportunities, and support and donations for frontline and healthcare workers. Our approach to what’s happening is an extension of how we always operate: with helping those in need at the core of everything we do, and with compassion, transparency, support and kindness within our team.”
2. Michelle Penczak, CEO, Squared Away
“Though I’m fortunate that my fully-remote team of 90+ military spouses is no stranger to adversity, the pandemic has required me to lead with more compassion and confidence than ever. To support my team and our network of 150+ clients, I’m committed — through the increased use of tools like Zoom and Slack — to keeping lines of communication open, to creating a ‘safe space’ for discussion, and to ensuring that everyone is pouring from a full cup. Every member of my team and each of our clients has my personal cell phone number, and I make myself available to them at all times — really, even at 3 am!”
3. Andrew Hoag, CEO, Teampay
“Having started my last company four months before the start of the 2008 financial crisis, I learned the hard way how to navigate these sorts of times. It all comes down to one thing: focus. This applies to all aspects of being an entrepreneur. Focus on the customers who absolutely love your product, focus on the features required to attract and retain those customers, and focus on the team that’s mission-critical to delivering your service in turbulent times.”
4. Audrey McLoghlin, Founder and CEO, Grayson and Frank & Eileen
“We quickly dug down deep and got back to our roots: focusing on doing more with less. That’s how we built this company, and that’s what we’ll have to do to survive COVID-19. We immediately looked at the mass cancellations we were faced with from major retailers and made swift adjustments to create a financial plan [that would allow us] to make it four months without wholesale income. What doesn’t kill you makes you stronger, so we keep focus through the losses that we will somehow come out stronger.”
5. Paulette Pantoja, CEO, Blu Digital Group
“Play the hand you were dealt like it was the hand you wanted. As CEO, I am ensuring that there is a balance of comfort and inspiration. While this pandemic has brought on new and unexpected challenges, it remains a priority for me to continuously focus on our strengths so that we can recognize the many opportunities that are currently available, and that will become available, so that we become a closer and stronger team and a better company overall.”
6. Felisa Palagi, CEO, Internet Creations
“My job, now more than ever, is to communicate frequently and enable my team to act swiftly while challenging them to think differently. In the last few weeks, we blurred the lines of people’s roles and responsibilities to fully utilize employee talents, set up work from home environments with flexible working hours, established methods for remote socializing, delivered daily company updates, rolled out a global pandemic business continuity plan, and improved countless business processes through our use of Salesforce… It’s been a huge change, but instead of panic and chaos, we’re seeing employee-led collaboration and incredible new ideas.”
7. Talia Kovacs, CEO, LitLife
“During this crisis, my main priority has been to stick close to the values that started our business. As literacy consultants, we’re used to taking complex problems and turning them into bite-sized actions. I have three key areas: my team, my clients, and children throughout the world. For my team, I am providing professional development so they can pivot to online learning. For my clients (teachers), I am creating free, easy-to-implement, easy-to-modify resources. For children around the US, I’m providing robust read-alouds and other forms of education on our Facebook page. To keep our business running, we’re applying for small business grants and pivoting our existing contracts to virtual support.”
8. Tyler Murray, CEO, Geometry North America
“These are uncertain and stressful times, and we can see that many of our people are struggling with isolation. As leaders, we need to over-index on empathy while maintaining a strong sense of visibility and community. Our team has been focusing on virtual community gatherings that give our people that much needed emotional uplift. We started with a St. Patty’s day celebration, and now we’re hosting regular Waffle Wednesdays. We even held our first 500-person Geometry charades game! These small acts have gone a long way in maintaining human connection when we need it most.”
9. Josh Wand, CEO and Founder, ForceBrands
“I’m a wartime CEO… I find clarity during challenging times. This is when I rise up, stay on my toes, and lead with a positive spirit. I rally the team to do the same: to be agile, pivot with purpose, and find the opportunities amid the challenges. Because our business has transitioned into a fully functioning remote workplace across several time zones, it can be challenging to align on goals and daily tasks. Dedicating time for daily video stand-ups is paramount to the success of our business. Communication and transparency go a long way in today’s uncertain climate. As a leader, I’ll continue to motivate my team to grow and evolve with the changes, and we’ll be more resilient because of it.”
See the full list on Forbes here.